ORDER PROCESSING

Processing Your Order

Orders are subject to review and processing before shipment. Processing time may vary depending on order details, destination, product availability, and other applicable requirements.

An order is not considered shipped until it has been released for shipment and transferred to the applicable carrier or shipping provider.

SHIPPING METHODS

Available Shipping Options

Shipping methods and associated charges, where applicable, will be presented during the ordering process or communicated directly to the customer.

Available shipping options may depend on the destination and the nature of the order.

DELIVERY INFORMATION

Delivery Times

Any delivery estimates provided by Aries Biolabs or a shipping provider are estimates only and are not guaranteed delivery dates.

Delivery may be affected by carrier operations, weather, customs procedures, holidays, incorrect address information, or other circumstances outside of the control of Aries Biolabs.

INTERNATIONAL ORDERS

International Shipping

International shipping availability may vary by destination. Customers are responsible for providing accurate delivery information and for complying with applicable laws and import requirements in their jurisdiction.

Customs clearance, import requirements, duties, taxes, fees, inspections, or other charges may apply depending on the destination and applicable regulations.

SHIPPING RESTRICTIONS

Destination & Order Restrictions

Aries Biolabs may restrict or decline shipments to certain destinations or orders where shipment would conflict with applicable requirements, carrier restrictions, or company policies.

If an order cannot be shipped to the requested destination, the customer may be contacted regarding the available options.

DELIVERY ISSUES

Damaged or Missing Packages

If a package appears damaged upon delivery, customers should document the condition of the package and contact Aries Biolabs as soon as reasonably possible.

If tracking indicates that a package has been delivered but cannot be located, customers should first verify the delivery address and check with household members, building management, or other applicable delivery locations before contacting us.

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CONTACT

Questions About Shipping?

If you have questions about an order, shipping availability, or a delivery issue, you can contact the Aries Biolabs team directly through WhatsApp.

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